Privacy Policy
This privacy policy sets out how Hambridge Group uses and protects any information that you give Hambridge Group when you use this website.
Hambridge Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Hambridge Homes may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode
other information relevant to customer enquiries
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
To provide you with information that you have requested on our products and services.
Why we need it
We use Google Analytics software to collect information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.
Google Analytics stores information about:
• the pages you visit
• how long you spend on each page
• how you got to the site
• what you click on while you’re visiting the site
• We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are.
We also collect data in order to:
• improve the site by monitoring how you use it
• gather feedback to improve our services
• respond to any feedback you send us, if you’ve asked us to
We will not:
• sell or rent your data to third parties
• share your data with third parties for marketing purposes
• We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
How long we keep your data
We will only retain your personal data for as long as:
• it is needed for the purposes set out in this document
• the law requires us to
In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
Your rights
You have the right to request:
information about how your personal data is processed a copy of that personal data
that anything inaccurate in your personal data is corrected immediately
You can also:
raise an objection about how your personal data is processed
request that your personal data is erased if there is no longer a justification for it
ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, get in contact with us at enquiries@hambridgehomes.com
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, you can opt in if you wish to receive further marketing information from us.
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@hambridgehomes.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you, please write to Hambridge Homes. Old Coffee House, London Road, Sevenoaks, TN13 1AH.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
You can also make a complaint to the Information Commissioner, who is an independent regulator.
casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Find out about call charges
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF